Flexible, Reliable, and Professional IT Support — When You Need It Most
At Karachi Host, we understand that technical issues can arise at any time and may disrupt your business operations. To help you maintain smooth performance and minimize downtime, we offer Block of Support Hours — a flexible and cost-effective way to access professional IT assistance remotely, whenever you need it.
Our Remote Support Hours service allows clients to purchase a predefined number of support hours that can be used for troubleshooting, system maintenance, software setup, configuration, and other IT-related tasks. Support is provided through secure PC remote access and telephone assistance, ensuring fast response times and minimal disruption to your workflow.
Key Features:
- Flexible Plans: Purchase support hours in convenient blocks based on your requirements.
- Remote Assistance: Professional help via remote desktop and phone — no onsite visit needed.
- Certified Technicians: Experienced support engineers backed by our U.S.-based technical team.
- Fast Response: Prompt resolution of issues to keep your business running efficiently.
- Transparent Billing: Only pay for the time you use — with clear, trackable logs of support activity.
Whether you’re a small business, corporate client, or individual professional, our Support Hours program provides the reliability and flexibility you need to manage IT challenges effectively — without the overhead of a full-time support contract.
Karachi Host delivers dependable remote IT support that keeps your systems secure, optimized, and operational — because your time and technology deserve expert attention.
Support Hour Packages
Choose the plan that fits your business needs. Whether you require occasional assistance or ongoing remote IT management, Karachi Host provides flexible Support Hour Blocks that give you direct access to our expert technicians — via secure remote desktop or telephone support.
| Package | Hours Included | Ideal For | Description | Price (PKR) |
|---|---|---|---|---|
| Basic Support Block | 5 Hours | Individuals & Small Businesses | Perfect for quick fixes, system updates, and general troubleshooting. | Custom Quote |
| Standard Support Block | 10 Hours | Small to Medium Businesses | Covers regular maintenance, remote setups, and user assistance needs. | Custom Quote |
| Professional Support Block | 20 Hours | Growing Businesses | Ideal for ongoing technical management, software support, and configuration. | Custom Quote |
| Enterprise Support Block | 40 Hours | Corporates & IT Departments | Designed for continuous IT operations, server support, and complex issue resolution. | Custom Quote |
Key Benefits
- Remote Access Support: Instant help through secure PC remote and phone communication.
- Flexible Usage: Use your support hours anytime within 12 months of purchase.
- Dedicated Experts: Experienced technicians backed by our U.S.-based technical team.
- Transparent Tracking: Detailed logs of support activity and time usage.
- Priority Response: Faster service for clients with active support hour blocks.
For more information or to request a quote, contact Karachi Host Support — and ensure your IT systems always run at peak performance.
Contact us for more information. Please check our prices here. Karachi Host is a division of Intelisales.